Forest for the Trees

Approximately 80% of businesses in Canada are family-owned, each with their own unique history and facing a diverse array of challenges and opportunities. Although each business owner needs to acknowledge and prepare for their eventual transition, this diversity within the…

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Best Practices in Employee Retention

A recent case study in the Globe and Mail features an employer who understands the importance of an often underestimated workplace issue; employee retention. Razor Suleman, chairman of Achievers, a Toronto-based employee rewards and recognition software company, ironically lost 40%…

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Make Sure the Shoe Fits

A 2012 article in Fortune focusing on the mistakes various Boards of Directors make in the CEO Selection process parallels the issues smaller business owners face in choosing the right succession candidate for their business. Business owners, whether passing their…

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Family Ties

An interesting article from the Globe and Mail entitled “Divide the Lines Between Family and Business”, deals with the challenging dynamic of balancing familial relationships with business relationships. Indeed, this is one of the foremost challenges for most entrepreneurial families…

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The Immortal CEO

In a recent meeting with a successful third-generation entrepreneur, my partner and I asked what his plan was for succession to the next generation of ownership. The response was immediate and decisive:   “Well, at a recent board meeting, we…

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Trouble Brewing

In this Businessweek article, Starbucks CEO Howard Schultz recalls the turbulence he witnessed in his business after departing as CEO in 2000 for the role of Chairman.   At that time, the business was transitioned to a qualified successor (Orin…

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